Welcome to Toggar Heat And Aircon. These Terms and Conditions (“Terms”) govern your use of our services and website. By accessing our site or engaging our services—including but not limited to air conditioner installation and repair, gas installation and repair, heat pump installation, and plumbing work/repair—you agree to comply with and be bound by these Terms. Please read them carefully.
1. Toggar Services
Toggar Heat And Aircon provides a range of heating, cooling, plumbing, and gas fitting services to residential and commercial clients. Our services include:
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Air Conditioner Installation and Repair
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Gas Installation and Repair
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Heat Pump Installation
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Plumbing Work and Repair
All services are subject to availability and may vary based on location, property condition, and compliance with relevant safety standards and regulations.
2. Booking and Appointments
To schedule a service, customers can contact us via phone, email, or our website. Bookings are confirmed based on technician availability and may be subject to rescheduling due to unforeseen circumstances such as weather conditions, equipment issues, or staff availability.
Customers are responsible for providing accurate information regarding the nature of the issue and access to the property. Missed appointments or last-minute cancellations may be subject to a cancellation fee.
3. Pricing and Payments
All service prices will be quoted before the work is carried out. Estimates are based on the information provided by the customer and may be adjusted upon site inspection.
Payment terms are as follows:
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For most residential services, full payment is due upon completion unless otherwise agreed.
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For larger or commercial projects, a deposit may be required, with the balance payable upon completion.
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We accept cash, bank transfers, and other payment methods as specified at the time of booking.
All payments must be made in full unless alternative terms have been agreed in writing.
4. Warranty and Service Guarantee
Toggar Heat And Aircon strives to deliver high-quality workmanship. We offer a service warranty on our installations and repairs, which may vary depending on the nature of the work and parts used.
Warranty coverage includes:
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Manufacturer warranties on equipment or parts (where applicable)
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Workmanship guarantee for a specified period (typically 12 months unless otherwise noted)
The warranty does not cover:
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Damage caused by misuse, neglect, or unauthorized repairs
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Issues resulting from external factors such as electrical surges, natural disasters, or structural faults
5. Customer Responsibilities
Customers are responsible for:
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Providing safe and clear access to the work area
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Informing us of any existing issues (e.g., electrical problems, leaks, etc.)
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Ensuring any required approvals or permits are obtained if necessary
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Supervising pets, children, or other household members during service
Failure to comply may result in service delays or additional charges.
6. Limitation of Liability
While we take every reasonable precaution, Toggar Heat And Aircon is not liable for:
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Indirect, incidental, or consequential damages resulting from our services
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Damages caused by pre-existing conditions at the service location
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Any loss due to delay or service interruption beyond our control
Our total liability is limited to the amount paid by the customer for the specific service performed.
7. Changes and Cancellations
Customers may reschedule or cancel appointments by contacting us at least 24 hours in advance. Cancellations made with less than 24 hours’ notice may incur a fee to cover administrative or travel costs.
We reserve the right to cancel or postpone a scheduled service due to emergency situations, hazardous conditions, or unavailability of technicians.
8. Intellectual Property
All content on our website—including logos, text, images, and design elements—is the property of Toggar Heat And Aircon and may not be reproduced, copied, or used without written permission.
9. Privacy
We respect your privacy and handle your data in accordance with our Privacy Policy. Any personal information collected during service inquiries, bookings, or visits is used solely for business purposes and will not be shared with third parties without consent, unless required by law.
10. Governing Law
These Terms are governed by the laws of [Insert Jurisdiction—e.g., the State or Country where your business is based]. Any disputes arising from these Terms or our services will be resolved in the courts of that jurisdiction.
11. Updates to Terms
We may update these Terms from time to time to reflect changes in our services, legal obligations, or company policies. Updates will be posted on our website with the effective date revised accordingly. Continued use of our services implies acceptance of the revised Terms.
