At Toggar Heat And Aircon, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the data you provide to us when you engage with our services or visit our website. Whether you require air conditioner installation, gas or plumbing repairs, or heat pump installation, your trust is important to us.
1. Information We Collect
When you interact with Toggar Heat And Aircon—whether by visiting our website, filling out a contact form, scheduling a service, or communicating with us—we may collect both personal and non-personal information.
Personal information may include your name, phone number, email address, home address, and payment details. This data is typically collected when you request a quote, book a service, or communicate with us via phone, email, or our website.
We may also collect non-personal information, such as your browser type, IP address, the pages you visit on our website, and the date and time of access. This information helps us understand how our site is used and how we can improve the user experience.
2. How We Use Your Information
The information we collect is used strictly for the purpose of delivering and improving our services. Specifically, we may use your personal data to:
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Respond to inquiries or provide quotes for services such as air conditioner installation, gas repairs, plumbing work, or heat pump installation.
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Schedule and confirm appointments.
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Process invoices and manage payments.
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Communicate with you about service updates or customer support needs.
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Send marketing communications or promotional offers, if you’ve given consent.
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Improve our website performance and personalize the customer experience.
We do not use your information for any unrelated purpose without your prior consent.
3. Sharing of Information
We value your trust and do not sell, rent, or trade your personal information with third parties. However, we may share your data under the following limited circumstances:
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Service Providers: We may work with trusted partners (e.g., subcontractors, technicians, or payment processors) who assist in delivering our services. These parties are only given access to the data necessary to perform their tasks and are obligated to keep it confidential.
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Legal Requirements: We may disclose information when required by law, regulation, court order, or governmental request.
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Business Transfers: If our company is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
4. Data Security
Toggar Heat And Aircon takes appropriate security measures to protect your personal information. We implement technical and organizational safeguards to ensure your data is stored securely and protected against unauthorized access, misuse, or disclosure.
Although we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve functionality, monitor site usage, and understand how visitors interact with our content. Cookies are small data files stored on your browser that help us recognize you when you return to our site.
You can choose to accept or decline cookies through your browser settings. Please note that disabling cookies may impact some features of the website and limit your experience.
6. Your Rights and Choices
You have the right to access and manage your personal information. Subject to local laws, you may:
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Request access to the personal information we hold about you.
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Correct or update inaccurate information.
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Request deletion of your personal data, where legally permissible.
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Withdraw consent for marketing communications at any time by contacting us or using the “unsubscribe” link in our emails.
To exercise any of these rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites for additional information or convenience. Toggar Heat And Aircon is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before submitting any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or privacy practices. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.
